Safety guides

What you need to know before the day you need it. Short guides, for you and for the people you care about.

• Which emergency number should you call?

  Which emergency number to call, what to tell the emergency services, and what to do when you can’t speak. Learn your own country’s number today.

• Attack or threat in the street

  Being followed, threatened or attacked, or witnessing it: the right reflexes in the moment, who to call, and what to do afterwards.

• Getting home alone at night

  On foot, by public transport, taxi or ride-hailing: plan your route, stay reachable and know what to do if something feels wrong.

• An older relative living alone

  Falls, faintness, isolation, heatwaves: the risks for an older person living alone, and ways to look out for them without taking away their independence.